Health Literacy Project, Phase 1:

Needs Assessment of the Health Education & Information
Needs of Hard-to-Reach Patients

The Centre for Literacy of Québec, in collaboration with staff at the Montreal General Hospital (MUHC), has recently completed the Needs Assessment phase of a project to develop Health Education Centres at the MGH (MUHC). The two documents produced during the course of this project are now available for purchase, and may be viewed here in both HTML and PDF formats.

Part 1. Background Document on Literacy and Health

This background paper reviews the literature of the health literacy field, providing an overview of current trends and practices, describing common challenges and pitfalls, and profiling related projects and initiatives undertaken throughout Canada.

Part 2. Report on the Needs Assessment

This document presents findings and anlysis of the Needs Assessment conducted at the Montreal General Hospital (MUHC). The needs of "hard-to-reach" patients, their caregivers and family members, hospital support staff and health care professionals are each represented and analysed. Data was collected through a series of interviews and focus groups.

Printed copies of these documents may be purchased at a rate of
$ 10.00 for single copies or $ 15.00 for the pair.
(Includes shipping & handling)