Background Document on Literacy and Health


CONTENTS



Executive Summary


Section 1. Overview of health literacy

1.1 Low literacy in Canada and the US
1.2 The links between health and literacy
1.3 A high-risk group: Low-literacy senior patients
1.4 Measuring patient literacy
1.5 The focus on plain language
1.6 Oral Communication and more effective patient education
1.7 Communication and health organization accreditation

Section 2. Key issues to consider


2.1 The limits of assessing patient literacy
2.2 Over-reliance on plain language
2.3 Beyond written material
2.4 Discrimination and learner/patient empowerment
2.5 Beyond functional health literacy
2.6 Partnerships between health and literacy organizations
2.7 The potential role of support staff

Section 3. Profiles of health literacy initiatives in Canada


3.1 National Initiatives
3.2 Provincial Initiatives
3.3 Local/Institutional Initiatives
3.4 Literacy Programs in Health Settings
3.5 Upcoming Research
3.6 The Current Project
3.7 Background Initiatives

Conclusion


Appendix 1. Research by Sharon Brez

Appendix 2. Research by Rob Sarginson

Appendix 3. Definition of Terms

Bibliography


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