Index to the Background Document, Report & Appendices

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Quebec B5

questionnaires (caregiver) A77; (patient) A69; (support staff) A80; (health care professional) A83

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Rapid Assessment of Adult Literacy (REALM) see also Cloze test, TOFHLA, WRAT; B9, B41	recommendations see also advice; B37; R35
readability see S.M.O.G., written information	repetition B10
reading test instruments B9, B13	respect B15, B38; R7, R17, R38; A70, A80

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sampling R12; A45, A47	standards see accreditation
screening tools see reading test instruments	Steering Committee A43, (role of) R36
seniors B8, B37	Suitability Assessment of Materials (SAM) B9
Simple Measure of Gobbledegook (S.M.O.G.) B9	support networks see participatory education, partnership
St. Francis Xavier University B32	support staff (role of) B18

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teachers (qualities of) R26, A74	training (of health staff) see also CPHA; B10, B34, R24, R28, R29, R34, R37, A89, A98, A100
Test of Functional Health Literacy in Adults (TOFHLA) see also Cloze test, REALM, WRAT; B9

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United States see also IALS; B7, B13

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verbal explanation see oral communication	volunteers (role of) A76
videos B10, R21, R25, R38, A71, A78

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Wide Range Achievement Test (WRAT) see also Cloze test, REALM, TOFHLA; B9	World Health Organization (WHO) B17
Women's Network of PEI B29	written information see also plain language; B6, B8, B14; R20, A69, A77, A81, A87, A91

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BACKGROUND DOCUMENT

RESEARCH REPORT