Before the Summer Institute, participants were sent 'think papers' by Katherine Percy, Frances Graham and John Benseman and, with the permission of author Mike Rose, the introduction to his book The Mind at Work: Valuing the Intelligence of the American Worker. The papers are available below. You can also take a look at Mike Rose's blog to find out more about his book (and it can also be borrowed from The Centre for Literacy library).

Another page features supporting documents for the presentations made by participants at the Institute.

Evaluating the New Zealand Upsklling Partnerships Programme by John Benseman, Principal Researcher, Department of Labour, New Zealand


Workplace Literacy, Language and Numeracy in the UK by Frances Graham, Head of Skills, Investors in People UK.

Case studies
Faraday Printed Circuits Ltd.  [PDF, 415 KB]
Martin Regan Hair Salon  [PDF, 285 KB]

Workplace Literacy and Essential Skills in New Zealand by Katherine Percy, Chief Executive Officer of Workbase.

Case studies
Improved Productivity Through Workplace Literacy Training: Fletcher Aluminum Ltd.  [PDF, 415 KB]