Project Overview

The Concern

When it comes to improving adult literacy, both literacy practitioners and funders share common goals such as the engagement of more learners and the improvement of learning outcomes.

Generally, practitioners and funders agree that accountability is a necessary component of publicly-funded programs. However, they do not always share a common understanding of what counts as success in adult literacy, how to account for expenditures, or how to measure outcomes.

Government managers are faced with increasing demands for accountability of funds due to public perceptions of waste and corruption.

Either way, government funders are caught in the middle – needing to respond to elected officials’ demands for improved accountability while still assuring that programs deliver the services expected by the public.

Likewise, many practitioners view current accountability demands as creating barriers for learners by focusing organizational time and energy on rigid, inappropriate or unobtainable outcomes.

For many practitioners, it feels that tracking financial details takes precedence over delivering literacy services. As accountability demands increase, practitioners often realize that they do not have the staff or resources to respond to government reporting requirements.

On the funder side, project managers are also struggling to handle the continuous reports. Accountability expectations can burden funders and practitioners alike with increased workload.

Project Activities

  • Gathering information about what is currently happening in the field regarding accountability policy and practice.
  • Synthesizing and share research and published materials about accountability in the adult literacy literature in Canada and internationally.
  • Identification and implementation of five innovative accountability models using an action research framework.
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