Linkage Report and Action Research Term Reports

The Linkage Report weaves together the research and other findings that emerged from the Connecting the Dots project. Download the report here.

Print copies are available on request. Postage and handling costs: $10.00. Order forms are available from

Reports are also available from the action research teams. You can download summaries or full reports.

Alberta [Summary] [Full Report]
British Columbia [Summary] [Full Report]
Newfoundland and Labrador [Summary] [Full Report]
Peterbourough, Ontario [Summary] [Full Report]
Quinte, Ontario [Summary] [Full Report]

Research Briefs

Research briefs provide a quick, readable review of the literature about a specific topic pertaining to accountability. Understanding Horizontal Governance examines how government ministries have moved from providing services directly to working with other providers in the provision of essential services. Once such activity is contracted out to a non-government provider a host of accountability-related issues arise. This research brief grew out of the the action research conducted by Literacy Newfoundland and Labrador.

The second brief, Mutual Accountability and Adult Literacy, evolved out of the work of the Alberta Bow Valley College action research team. The brief explores the development of mutual accountability and considerations for funders and providers in creating more mutually accountable relationships.

To read more about the interesting work of these action research teams, please visit Innovate.

Voices From the Field

Voices from the Field compiles the insights of 136 funders and practitioners from across Canada. Interviewed between November 2007 and February 2008, respondents shared their viewpoints on the state of accountability practices in the adult literacy field and their impact on literacy programs and government ministries.

Read or download Voices from the Field

Field Review Background

Meet the Field Reviewers

Symposium Proceedings

Connecting the Dots engaged 42 participants on October 20-21 in Ottawa in reviewing project findings, including the work of the five action research teams and a report "connecting the dots" among project findings. A primary finding of the project is that both government funders and literacy providers agree that accountability is necessary and, overall, a good thing. Where providers and funders appear to differ is on the focus of accountability processes, what is measured, and the manner in which those processes are planned, conducted, and reported on.

One output of the symposium was the review and reworking of five underlying principles that support good accountability practices that were identified from project findings.

  1. Accountability is necessary because it builds public trust and goodwill and demonstrates program effectiveness.
  2. Accountability exists in multiple contexts resulting in a variety of measurements that define success.
  3. Understanding the needs and realities that drive both sides of the accountability equation is critical.
  4. Relationships between parties are reciprocal and based on respect, transparency, good communication and understanding of the agreed objectives.
  5. A common understanding of the basic meaning of accountability is essential for effective dialogue.

The proceedings report from the symposium is now available for download.

Literature Review

This readable review of the literature related to accountability and adult literacy will be available in 2010.

In the meantime, our literature reviewer summarized what she considers the Top 10 Literature Citations. Be sure to take a look.

We also presented a brief overview of how accountability is defined in the literature at the Symposium. Surprisingly, defining "accountability" is not as straight forward proposition as one might imagine. You can read the presentation to learn more.

Annotated Bibliography

The Centre for Literacy of Quebec prepared an annotated bibliography for their 2006 Summer Institute on Literacy and Accountability. You can download it here.

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